We shall focus on continual improvement of our quality performance and quality management system performance by taking applicable action to effectively address any identified shortfall while encouraging next practice innovations and ideas in all our dealings.
The company management and managerial staff bear specific responsibility for reaching quality targets. They are committed to ensuring that the commonly developed procedures are applied universally at all levels throughout the company, and that each employee is aware of the needs and requirements of our customers. Product compliance in our upstream business area is confirmed through certification performed with the assistance of accredited testing laboratories and leading research institutes. This practice is based on the quality management concepts and principles advocated in ANSI/ISO/ASQ Q9000 standards, ISO/IEC 17025, ASQ Manual,2and ASTM standards such as: D3244, D4182, D4621, D6299, D6300, D7372, E29, E177, E456,E548,E882,E994,E1301,E1323, STP 15D,3 and STP 1209.4